Shipping & Return

Shipment Service – We deliver your orders by EMS. Your order will be processed within 24 hours after you make the payment successfully.


Important Note

A. Please double check your shipping address to make sure it is correct.

B. We recommend you provide a street address but not a P.O. Box address, so that we could deliver your order to your door.


Return Policy

You may return unopened items in full package that we sent to you, however you must contact us within one (1) week. Opened items may not be returned. Shipping fee is not refundable and customer is responsible for shipping cost of returning the item.

Money Back Guarantee

Money Back Guarantee

Privacy Policy

Privacy Policy

E-cigbase.com respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To better protect your privacy, we provide the notice below explaining our online information practices and the choices you can make about the way your information is collected and used.

E-cigbase.com Privacy Policy

Thank you for accessing the website ("Site") of e-cigbase.com. We respect your privacy and want to protect your personal information. To learn more, please read our Privacy Notice.

This Privacy Notice explains how we collect, use, and (under certain conditions) disclose your personal information. This Privacy Notice also explains the steps we have taken to secure your personal information. Finally, this Privacy Notice explains your options regarding the collection, use, and disclosure of your personal information. By visiting our Site, you accept the practices described in this Notice.

This Privacy Notice applies only to this Site. This privacy policy does not necessarily apply to our offline collection of your personal information. Please see below for details. We are not responsible for the content or privacy practices on any non- E-cigbase.comwebsite to which this Site links or that links to this Site.


1. Information Collection. We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to: